Decktagon, LLC LIMITED WARRANTY
DECKTAGON, LLC MAKES NO WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMIATION, WARRANTIES FOR MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR PERFOMRANCE CHARARACTISTICS EXCEPT AS EXPRESSLY PORVIDED HERIN. THIS LIMITED WARRANTY APPLIES ONLY TO PRODUCTS INSTALLED IN THE UNITED STATES. ALL PRODUCTS OUTSIDE OF THE UNITED STATES ARE SOLD “AS IS” AND WITHOUT WARRANTY OF ANY KIND.
Decktagon, LLC warrants to the original buyer of any Decktagon product, who purchased and installed the product in accordance with the enclosed installation manual (the “Manual”), that such product will not crack, decay, or deteriorate for a period ending one (1) year (12 months) after the date the product was purchased. The warranties provided herein are non-assignable, are governed by Utah law, and only apply to the original buyer, who must present an original receipt.
LIMITATIONS. The warranties do not cover any condition caused in any part by: (1) installation, use, or maintenance of the product in a manner other then as described in the Manual or failure to follow local building codes; (2) shifting, buckling, or sinking of the ground or the supporting structure on which the product is installed; (3) damage caused by improper handling, shipment and/or storage of the product; (4) any act of God (such as storms, wind, flooding, blizzard, earthquake, lightning, tornado, hail, hurricane, etc.); (5) ordinary wear and tear, including but not limited to, fading; or (6) any other exclusions provided by the product manufacturer.
Do NOT use any caustic chemicals or abrasive materials to clean the product. This warranty will be void if the surface is punctured or otherwise damaged. Products located in higher traffic areas may show wear earlier than other areas. Color variation occurs naturally in the manufacturing process and should be expected. Surface wear, scratches, minor degradation and color variation are not defects and are not covered by this Limited Warranty.
If Decktagon, LLC in its sole discretion, determines product is defective in accordance with this warranty, Decktagon will provide the Owner with the reasonable cost of the replacement product for the area determined to be defective. The reasonable cost of the replacement product will be prorated over the Term of this Limited Warranty. In order to make a claim under this warranty, the original buyer must send the original purchase receipt to Decktagon, LLC at the address listed below along with a photograph and explanation of the alleged defect. If Decktagon, LLC elects to replace the product, Decktagon, LLC may send the replacement product to the store where the product was originally purchased. The original buyer to whom this warranty applies must then, at buyer’s expense, pick up the replacement product. Buyer may request product to be mailed directly to a destination of their choice as their expense. Buyer will be responsible for shipping and handling fee.
Warranty Claims May be Sent to:
2660 Parleys Way
Salt Lake City, UT 84109
TO THE EXTENT PREMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL DECKTAGON BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER SUCH DAMAGES ARE SOUGHT IN CONTRACT, IN TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE, AND DECKTAGON’S LIABILITY WITH RESPECT TO THE PRODUCT SHALL IN NO EVENT EXCEED THE REFUNDING OF THE PURCHASE PRICE OR THE REPLACEMENT OF SHUCH PRODUCT AS DESCRIBED ABOVE.